Privacy Policy

Account Information

When you create an account, we collect your email address and any profile information you choose to provide. This helps us personalize your experience and communicate important updates about our service.

Usage Data

We collect information about how you interact with our AI agents, including conversation logs, feature usage, and performance metrics. This data helps us improve our services and provide better responses.

Technical Information

We automatically collect certain technical information including your IP address, browser type, device information, and usage patterns to ensure security and optimize performance.

• • Service Delivery: To provide, maintain, and improve our AI services
• • Personalization: To customize your experience and provide relevant recommendations
• • Communication: To send you important updates, security alerts, and support messages
• • Security: To protect against fraud, abuse, and security threats
• • Analytics: To understand usage patterns and improve our products
• • Legal Compliance: To comply with applicable laws and regulations

We do not sell your personal information. We may share your information only in these limited circumstances:

• • Service Providers: With trusted third-party providers who help us operate our services (cloud hosting, payment processing, analytics)
• • Legal Requirements: When required by law, legal process, or to protect rights and safety
• • Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice to you)
• • With Your Consent: When you explicitly agree to share information for specific purposes

You have the following rights regarding your personal information:

• • Access: Request a copy of the personal information we hold about you
• • Correction: Request correction of inaccurate or incomplete information
• • Deletion: Request deletion of your personal information (subject to legal requirements)
• • Portability: Request a copy of your data in a machine-readable format
• • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at privacy@tigess.com. We'll respond to your request within 30 days.

We implement industry-standard security measures including encryption, secure data centers, regular security audits, and access controls to protect your information.

We retain your information only as long as necessary to provide our services and comply with legal obligations. Account data is typically deleted within 90 days of account closure, unless longer retention is required by law.

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. These include:

• • Essential Cookies: Required for basic site functionality (authentication, security)
• • Analytics Cookies: Help us understand how you use our services
• • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may limit site functionality.

Our services are operated from the United States. If you're accessing our services from outside the US, your information may be transferred to and processed in the US. We implement appropriate safeguards to protect your information in accordance with this privacy policy.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

We may update this privacy policy periodically. Material changes will be posted on this page with an updated "Last updated" date. For significant changes, we'll provide additional notice through email or prominent site notices.

If you have questions about this privacy policy or our data practices, please contact us:

• • Email: privacy@tigess.com
• • Website: tigess.com/contact